Terms and conditions

General Terms and Conditions (AGB) by Diamondz Art
as of May 2025


1. Scope

These general terms and conditions (AGB) apply to all orders that make customers via the online shop of Diamondz Art (hereinafter "seller"). Different conditions of the customer are not recognized, unless the seller expressly agrees with this.


2. Provider information

Diamondz Art UG (limited liability)
Managing Director: Rawaz M. G. Rasheed
Kiefernweg 24, 24944 Flensburg
E-Mail: info@diamondz.art


3. Offer and contract conclusion

(1) The presentation of the products in the online shop is not a legally binding offer, but a non-binding request to submit an order.
(2) By sending an order, the customer submits a binding offer to conclude a purchase contract.
(3) The contract is concluded if the seller accepts the order by email by an order or shipping confirmation.
(4) The contractual language is German.
(5) The contract text is saved by the seller, but is not permanently available online for security reasons.


4. Prices and payment

(1) All prices include the statutory VAT.
(2) The available payment methods are specified in the shop (e.g. PayPal, credit card, SEPA transfer).
(3) The payment amount is due immediately after the contract is concluded.
(4) The seller reserves the right to exclude individual payment methods.


5. Delivery and shipping

(1) The delivery takes place to the address provided by the customer.
(2) Shipping costs and delivery times are specified on the shipping page and are displayed in the checkout.
(3) Currently the seller delivers exclusively to selected European countries (see shipping information).
(4) Delivery periods are considered non -binding if no specific appointment has been guaranteed in writing.


6. Right of withdrawal

(1) Customers have the statutory right of withdrawal within 30 days for unsed products.
(2) The right of cancellation is excluded for products that were individually made at the customer's request (e.g. special designs on request).
(3) The separate cancellation policy on the website regulates more details.


7. Reference to title

The goods delivered remains the property of the seller until full payment.


8. Warranty and liability

(1) The statutory warranty rights apply.
(2) The seller is only liable for damage if there is intent or gross negligence. With simple negligence only in the event of a violation of essential contractual obligations.
(3) The seller is not liable for damage as a result of improper use.


9. Copyright and use

(1) All motifs offered are protected by copyright.
(2) The rights remain with the respective artist or the seller.
(3) The acquisition of an image entitles you exclusively for private use. Commercial use is prohibited without prior approval.


10. Online dispute resolution & jurisdiction

(1) The European Commission provides a platform for online dispute settlement: https://ec.europa.eu/consumers/odr/
(2) The seller does not take part in a dispute settlement procedure in front of a consumer arbitration board.
(3) German law applies to the exclusion of the UN sales law.
(4) The place of jurisdiction for all disputes is Flensburg.


11. Final provisions

If a determination of these terms and conditions is ineffective, the effectiveness of the other provisions remains unaffected. The legal regulation applies in your place.