Cancellation policy

As of: May 2025

1. Right of withdrawal

You have the right to revoke this contract within 30 days without giving reasons.
The cancellation period is 30 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

2. Consequences of the revocation

If you cancel this contract, we will reimburse you to all payments that we received from you - including the delivery costs (with the exception of the additional costs that arise if you have chosen a different type of delivery than the standard delivery we offer).
The repayment takes place immediately and at the latest within 14 days of receipt of your cancellation.
For the repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed. Under no circumstances will you be charged for fees for this repayment.

You have the goods back to us immediately and at the latest within 14 days from the day you informed us about the revocation. The deadline is preserved if you send the goods before the deadline.
The return costs are to be borne by you.

3. exclusion of the right of withdrawal

The right of withdrawal does not exist with the following contracts:

- Delivery of goods that have been made according to customer specifications or are clearly tailored to personal needs (e.g. individual desired designs on request).
- Delivery of goods that are not suitable for return due to health protection or hygiene if their seal has been removed after delivery.
- Delivery of goods if they were inseparably mixed with other goods after delivery due to their nature.