Shipping and payment terms

As of: May 2025

1. Shipping information
We are currently delivering our products to the following countries:
Germany, Austria, Luxembourg, France, Italy, Belgium, the Netherlands, Spain, Ireland, Sweden, Finland, Denmark, Portugal, Poland, Czech Republic, Bulgaria, Romania, Croatia, Hungary, Latvia, Estonia, Lithuania, Slovakia, Slovenia, Greece.

1.1. Shipping costs
The shipping costs depend on the target country and are displayed in the checkout. Guide values:
- Germany: Free shipping
- Europe (all supplied countries): € 6.99 flat rate
for larger orders or special delivery requests can incur additional costs.

1.2. Delivery times
The delivery time varies depending on the target region:
- Germany: up to 11 working days
- Europe: Up to 14 working days
Please note: In exceptional cases (e.g. transport delays or production bottlenecks), there may be deviations.

1.3. Customs & controls
all prices contain the statutory VAT.
Additional import taxes could occur for deliveries outside the EU (currently not offered). We currently only supply EU member states.

2. Payment methods
The following payment methods are available:
-PayPal
-credit card (Visa, Mastercard, American Express)
-SEPA transfer
-Apple Pay / Google Pay

3. Order & payment process-
after successful order, you will receive an order confirmation by email.
-In advance (SEPA transfer), the processing begins after receipt of payment.
- As soon as the goods are sent, you will receive a shipping confirmation including tracking (if available).

4. Contact
? Write us to info@diamondz.art - we would be happy to help.